Post
CAOD uses a single public inbox for human correspondence:
That address reaches the people who operate the public sites and apps. It is not a no-reply robot. Write in plain language.
What to include
- A subject that names the product or page
- Enough detail that we can reproduce the issue without a call
- Your timezone if you are asking for timing on a fix
What not to expect
- Instant chat responses
- A separate sales or press desk
- HTML newsletters from this host
Operational mail for servers uses a different address, not this one. If you are a user, partner, or journalist, con@ is the correct door.
Formal legal notices for Tidalux Ltd should go to the registered office on caod.ch/company. Informal questions can still start at con@.
We read everything. We reply when there is something useful to say.